Frequently Asked Questions
Everything you need to know about shopping with Feathers Boutique
What is your standard shipping timeframe?
We process all orders within 1-2 business days. Domestic shipping typically takes 3-5 business days, while international delivery can take up to 10-14 business days depending on your location.
How do I return an item that doesn't fit?
We offer a 30-day return policy for all unworn items with original tags attached. Simply visit our Returns Portal to generate a prepaid shipping label and initiate your refund or exchange.
How can I ensure I am ordering the right size?
Each product page features a detailed 'Size & Fit' guide with specific measurements. If you are between sizes, we generally recommend sizing up for a more comfortable fit, or contacting our style team for personalized advice.
Do you offer international shipping?
Yes, Feathers Boutique ships to over 50 countries worldwide. Shipping costs and estimated delivery times are calculated at checkout based on your destination and local customs regulations.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and buy-now-pay-later options like Klarna and Afterpay.
How should I care for my delicate garments?
To maintain the quality of our fabrics, we recommend following the specific care instructions on the inner label. Most of our silk and lace items are dry-clean only or require a gentle hand wash in cold water.